Cisco UC Engineer | Intuitor Softech Services

Seeking Experienced and Certified Cisco UC Engineers to provide technical skills that cover a broad range of IP telephony deployments.
Perform client consultation: Plan, design, implement, and support complete range of Cisco IP Telephony solutions
Develop and implement the technical architecture and physical design of the network
Analyze the existing voice and data networks and recommend solutions
Setup, configure, and support components of the Cisco Unified Communication, including Cisco Call Manager, Gateways, Unity Voice Mail etc..
Participate in various IT projects intended to continually improve/upgrade converged network solutions
Follow life-cycle oriented processes and procedures
Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems
Assist in the management of projects using CDW’s project management methodology
Create and execute test plans to meet project requirements for assigned components
Provide high quality content deliverables using the appropriate document templates
Ensure solution is implemented as designed to the customer’s satisfaction and approval
Work with Professional Services Managers, ATAE’s, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are being met
Proactively develops plans and activities to avoid problems
Educates the customer on solution as appropriate throughout the life of the project or service life

Bachelor’s Degree in Information Systems/Accounting Systems/Computer Science or equivalent is required
Minimum 1-2 years of experience delivering complex technical solutions including planning, development, implementation and support
High-end experience in Cisco Unified Communications Solutions
Excellent Knowledge about protocols such as SIP,H323,MGCP etc..
Experience with Troubleshooting Voice Issues , PRI issues, SIP trunking etc..
CCNA, CCNP or CCDP certification preferred