Position: Senior CISCO UC Engineer



Job Summary:

  • Seeking Experienced and Certified Cisco UC Engineers to provide technical skills that cover  large scale of IP telephony deployments which includes CUCM, CUC, UCCX.
  • Perform client consultation: Support complete range of Cisco IP Telephony solutions and implement if it is a client requirement.
  • Analyse the existing voice and data networks and recommend solutions.
  • Support components of the Cisco Unified Communication, including Cisco Call Manager, Gateways, Unity Voice Mail, CME, CUE and UCCX.
  • Follow life-cycle oriented processes and procedures such as Change requests and CAB reviews.
  • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.
  • Create and execute test plans to meet project requirements for assigned components.
  • Provide high quality content deliverables using the appropriate document templates.
  • Ensure solution is implemented as designed to the customer’s satisfaction and approval.
  • Proactively develops plans and activities to avoid problems.
  • Educates the customer on solution as appropriate throughout the life of the project or service life.


Knowledge and Skill Requirements:

  • Bachelor’s Degree in Information Systems/Accounting Systems/Computer Science or equivalent is required.
  • Minimum 5 years of experience delivering complex technical solutions including planning, development, implementation and support.
  • High-end experience in Cisco Unified Communications Solutions Versions 7.1 to 11 and CME.
  • High-end experience in CUE and CUC Version 7 to 11.
  • Hands on Experience on UCCX, CRS.
  • Hands on experience on SIP, H323, MGCP, ICT.
  • Experience with Troubleshooting Voice Issues, PRI issues, SIP etc.
  • CCNA Collab certification preferred.

Other Requirements:

  • Strong verbal and written communications skills are a must
  • Ability to work effectively across internal and external organizations
  • Strong technology background is required
  • Aptitude to acquire new technology and concepts quickly

Job Location: Bangalore

Email : careers@intuitorit.com