Senior CISCO UC Engineer | Intuitor Softech Services

Seeking Experienced and Certified Cisco UC Engineers to provide technical skills that cover large scale of IP telephony deployments which includes CUCM, CUC, UCCX.
Perform client consultation: Support complete range of Cisco IP Telephony solutions and implement if it is a client requirement.
Analyse the existing voice and data networks and recommend solutions.
Support components of the Cisco Unified Communication, including Cisco Call Manager, Gateways, Unity Voice Mail, CME, CUE and UCCX.
Follow life-cycle oriented processes and procedures such as Change requests and CAB reviews.
Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems.
Create and execute test plans to meet project requirements for assigned components.
Provide high quality content deliverables using the appropriate document templates.
Ensure solution is implemented as designed to the customer’s satisfaction and approval.
Proactively develops plans and activities to avoid problems.
Educates the customer on solution as appropriate throughout the life of the project or service life.

Bachelor’s Degree in Information Systems/Accounting Systems/Computer Science or equivalent is required.
Minimum 5 years of experience delivering complex technical solutions including planning, development, implementation and support.
High-end experience in Cisco Unified Communications Solutions Versions 7.1 to 11 and CME.
High-end experience in CUE and CUC Version 7 to 11.
Hands on Experience on UCCX, CRS.
Hands on experience on SIP, H323, MGCP, ICT.
Experience with Troubleshooting Voice Issues, PRI issues, SIP etc.
CCNA Collab certification preferred.